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was told they would work with me on paying a behind loan, then lied about the amount so they could drain my bank account. i called to see if we could still work something out and basically just got bitched at and could not get a word in edgewise.

I also asked why the person i talked with the day before lied about the amount they were going to take. i was told "the most it would be was $783.10, but they took $785.71, the next morning. my bank told me they could stop payment but they needed to know the exact amount. That is why i called the day before.

I told the bank that amount.

Checksmart`s reply was there was another days interest by the next day. The day before at the bank we could not even find a pending transaction, even calling the banks corporate people to try and find it.

Product or Service Mentioned: Checksmart Payday Loan.

Reason of review: Poor customer service.

Monetary Loss: $486.

Preferred solution: Let the company propose a solution.

I didn't like: Whole experience of getting lied to about a solution.

Company wrote 0 public responses to the review from Jul 21, 2017.
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Lied about first payment daye to intentionally set into default so no chance at paying off early. Lied about charging checking account even though they say they are working with you.

Lied about loan being paid off after three payments, so have to pay twice.

And finally lied about loan not being paid in full, sold to collection agency to try and milk a few hundred more. Need to say anything else?

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