Not resolved
Customer service

I was just spoken to very rudely- angrily, and hung up on by a customer service representive while calling to resolve a loan payment. I was threatened and called a liar.

Horrible experience. Horrible way to be treated. Why was I asked to call if nothing would or could be resolved. Now I have been threatened to be in worse shape than I was before the call.

And I couldnt even explain the situation because the customer service woman kept interrupting me and threatening me.

It was by far the worst I have ever been spoken to by any customer service employee. It was a completely unprofessional way to speak to a customer.

Product or Service Mentioned: Checksmart Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Apr 07, 2017.
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