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I have a medical situation and called to resolve a loan with payment arrangements, the csr was so rude. I explained to her I have cancer will be receiving std and she informed me I had to pay at least half the balance with the first payment. When I told I could not...
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1.1
#1032164
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I was just spoken to very rudely- angrily, and hung up on by a customer service representive while calling to resolve a loan payment. I was threatened and called a liar. Horrible experience. Horrible way to be treated. Why was I asked to call if nothing would or could...
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1.0
#1031199
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Checksmart Payday Loan Review

I paid my loan back in Feb in my bank is still being bllled 179.00
#1028551
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(( I always had good experiences - No Complaints )) I have been going to Checksmart and Garfield Heights since the past 10 to 15 years I never had a problem with them if anything they always helped me. I always pay my bills I get money orders but I never had borrowed...
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5.0
#1011554
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I called check smart because they tried pulling the money out of my account, due to something that went wrong with my son's insurance I've had to pay for his seizure medication out of pocket. Medication that cost $300. I called corporate and spoke to a regular rep, and...
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#1005374
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Worst customer service ever..employees stand behind the windows carrying on their own conversations while customers wait in line. Hear employees cursing all the times. They take personal phone calls on their cells or work line while taking care of customers. Have...
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Anonymous
Anonymous

Sounds like the kinda place I would like to work.

1.0
#991690
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THIEVES!!!!! I applied for a Refund Anticipation loan online through https://taxrefundloans.org/ and instead of a loan, my bank account was debited $170.00!!!! The fake electronic check submitted to my bank was from Check Smart Financial Services. What kind of company...
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Anonymous
Autumn

Hi.I think you must be mistaken, or just don't know how to use the internet. I actually used their service, and it was wonderful and helped me out a lot. I even was able to ...

#991267
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Short Review on January 11, 2017

Don't ever go there .. a ripoff
#989065
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For three months I have had a issue with first Virginia customer service. first I spoke with a lady and we sent up auto pay. Well that didn't happen cause I received a call from a man on my job, about late payment and I explained the arrangement with him, so hw and I...
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Anonymous
Anonymous

There trying to do that to me today I took out a loan of 344.00 2 months ago in which I would pay 45.00 dollars every bi week.I been paying 3 times already now there calling m...

1.0
I didn't like
  • Very poor customer service
#986446
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Checksmart Customer Care Review

I am now at the store on Pendlepike in Indianapolis Ind and it is on Black Friday on of the biggest shopping day ofcthe year and I have been in line for at least 15 min only one person working this store is ALWAYS like this if not that the 2 young men that work here are either flirting with females or talking with each other will not come back ever
1.6
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#961153
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