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They attempted to do the same thing to me where they submitted the check to my bank account which caused me to get an overdraft fee so what I did was I called my bank and told them to stop check smart from trying to take out of my account so whenever they attemp to...
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Anonymous
Anonymous

Its in the contract. Pay on time and no check will be deposited.

1.0
#770896
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I talked to your customer office with two different people. Both of your customer service assossiates were the rudest people i ever talked to. The people at your blue springs missouri location lied to me and said they would hold my loan until the following day which...
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3.0
Peculiar, Missouri
#760951
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Corporate employees are extremely rude, and unprofessional. I called to find out when my loan would hit my account. They couldn't give me an exact date, and kept repeating themselves which was very frustrating. Then proceeded to get an attitude and hung up on me, when...
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Anonymous
Anonymous

Corporate doesn't know every single due date for every loan immediately. Some independent stores can make decisions to extend loans a day or two to be close to the customers p...

#742345
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Checksmart Loan Review

Checksmart
#760966
2.0
Details
They would not give me a loan after I have been dealing with them several times. I have payed them back every time I was given a loan and always on time. It really makes me upset when they change the way they operate. It's B.S.
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Customer service
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Product or Service Quality

Checksmart Loan Review

Checksmart
#753507
1.0
Details
Corprate and retail store customer are rude Adam the corprate customer service manager is a ***. Thry get rude with you and lie aboutvthings they have previously said. I WILL BE CONTACTING BBB
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Customer service
Diversity of Products or Services
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Checksmart Loan Review

Checksmart
#730691
1.0
Details
Checksmart employees are terrible. Twice now I have not been informed of vital information for my next loan and re-borrow process. So instead I'm left with no money and in worse condition then when I went in! My problems were not coming from the policy itself, just lack of communication. I will never go back and I advise everyone to stay away.
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Customer service
Diversity of Products or Services
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Checksmart Loan Review

Checksmart
#713265
I paid my loan in full in store and they still with drew the money and havn't reimbursed me the money they took out of my account. Its been two weeks
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I took out a loan back in Jan. I paid it off on time. Since that time I have received calls asking if I needed another loan, I declined. I get a call on Oct 22 almost 10 months after I paid it off saying they never received my payment for my Jan loan. I was told if I...
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#722288
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I RECENTLY YESTERDAY WENT TO APPLY FOR A LOAN BECAUSE I HAVE A METRO PC PHONE THEY NEEDED "DETAIL" OF MY ACCOUNT SO I WAS TURNED AWAY I HAD EVERY OTHER ITEM AND MY PHONE SO I AGREED AND RETURNED WITH DETAIL OF MY ACCOUNT ONLY TO FIND THAT THE IGNORANT AND MOST...
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Anonymous
Anonymous

So you paid for a phone but not food. That doesn't seem too smart to me. Are you sure you can wipe your butt?

1.0
I didn't like
  • Whole company
#722131
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I have had a good experience so far with the check smart empkoyees at 32nd street and bell road in phoenix. Jorge, veronica and Maria are very nice. I had a question about a $125 amount the coporate office took grom my account after I had already brought my account up...
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#696920
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all I can say is read your paperwork you bunch of cry babies. maybe if you did that you would not have to be complaining all the time about *** s***pay your bills pay attention to what you're signing no one forces you to use payday loan. plain and simple. Read before...
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Anonymous
You_Are_Your_Own_Worst_Enemy

To Waynesville Anonymous- As soon as I read your post I could not let it go without commenting. Let me ask you a simple question. Were you not the one that asked for some t...

Anonymous
Anonymous

Great comment. Where do they post their bankruptcy rules? I filed bankruptcy middle of one month. Money withdrawn next month. DOES CHECKSMART READ BANKRUPTCY RULES. Bankrup...

#665242
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I called the store and spoke with nycole the manager and ask her questions about the loan I was asking about I had taken out a loan before and was paying it back and asked the manager could I please take out addition 100.00 the manager was nasty and rude and spoke to...
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5.0
I didn't like
  • Nycole manager
  • Corporate reps
#663775
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Good company, im glad their is a option for those with a low credit score. also you CAN get a payday loan. The period to have no interested on the loan is 30 days. but for the non credit bassed product with a lower interest rate and one time a month payment, you will...
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5.0
#663556
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I went to deposit money ($70.00) on my cheksmart debit card to pay a ticket ($62.00)but when I tried paying my debit card got declined several times . I went to the checksmart place to see what was going on I spoke with the manager she was very rude she would speak...
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#658170
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