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Most Helpful
1.0
Details
I went to check smart in Marysville Ohio, to get a “pay day” as they advertise on the yellow pages. I only needed to borrow $100 and they informed me that I had to take a significant amount more than I actually needed. Which I thought was odd but ok. I hadn’t borrowed...
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#1647210 Review #1647210 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$152
Preferred solution
Let the company propose a solution

Checksmart in Chandler, Arizona - Terrible experience

1.2
Details
I have had a loan for awhile and have paid it back more than 2x’s the amount if not more . I need you to hold it out for one week I also offered to pay half before due date and the Store employee was very rude and said whatever happens happens they will just take it out. All while you harass my contacts . This is a scam and I want an answer and and written apology for your unbelievable scamming money business . This is the most ignorant form of customer service . You should be ashamed of yourselves
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#1675763 Review #1675763 is a subjective opinion of poster.
Cons
  • Misinformation
  • Whole experience of getting lied to about a solution
  • Too high of interest
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Went to pay off my loan and gave her my address to send my title. She still entered the wrong address and then never apologized then got snotty with me and said it wasn’t her problem that I need to wait 5 days and go to mvd and buy a new one for 10 bucks. I asked for...
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#1664307 Review #1664307 is a subjective opinion of poster.
Cons
  • Bad customer service and rude employees
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Rude And Disrespectful Employees

Checksmart in Madison, Ohio - Sharks and crooks

1.8
Details
I borrowed 500. I ended up having to pay 1400 back to them. This is so UNACCEPTABLE. I am SICK of people stealing from us poor folks who are HONESTLY trying to survive. Shame on you people who get rich off of the poor. Even in the eyes 9f the Lord, this is WRONG!
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#1658950 Review #1658950 is a subjective opinion of poster.
Pros
  • Customer service
Cons
  • Too high of interest
Reason of review
Pricing issue
Loss
$1400
Preferred solution
Price reduction

Checksmart in Phoenix, Arizona - Payment

5.0
Details
I am not a 'pissed customer' actually a satisfied customer. I was only trying to make syre i could make my payment on Monday instead of today due to a out of town family emergency.
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Review
#1640647 Review #1640647 is a subjective opinion of poster.
Reason of review
Need to make a late payment

Checksmart in Carthage, Texas - Unauthorized charge

I recently had a charge of $200.31 taken from my account. I never heard of this company and I am going to file fraud charges on this company if I am not refunded my money.
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#1629171 Review #1629171 is a subjective opinion of poster.

Checksmart in Middletown, Ohio - Goodandbad

I paid off my loan before time i have a 1,000 credit line but they say i have a monthly fee with that of $32 a month i havent borrowed any money
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#1619823 Review #1619823 is a subjective opinion of poster.

Checksmart in Knoxville, Tennessee - Fraud

1.0
Details
I have never had a loan through these people ever and they got a hold of my debit card number and withdrew money without my consent. BEWARE
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#1608056 Review #1608056 is a subjective opinion of poster.

Checksmart in North Randall, Ohio - Request to Stop Ach Deductions on loan# 23569666

My name is Dawn Robinson I am requesting you to ach deductions on my loan# 23569666. at the northfield road store in warrrensville Heights. I tried to find an email address to send this to but was not successful on line. my email address is dawnrobinson171@yahoo.com. my cell number is 216-3070841. I have a copy of the stop ach deductions letter but need an email address to send it to. I have acquired the services of nationalpaydayloanrelief.com.
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Review
#1594908 Review #1594908 is a subjective opinion of poster.
Pros
  • Payday loan
Reason of review
not able to resolve issue quickly
Loss
$589
Preferred solution
I need ach deductions to be stopped in my checking account immediately

Checksmart in West Jordan, Utah - Fraudulent loan

I am in collection due to a loan that I did not take out.
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Review
#1594293 Review #1594293 is a subjective opinion of poster.
Reason of review
Fraud

Contact Checksmart Customer Service

Mailing Address:
CheckSmart
7001 Post Road, Suite 200
Dublin, Ohio 43016
United States
Phone:
(614) 798-5900
All Checksmart Contacts

Checksmart in Newark, New Jersey - Taking money without consent

1.0
Details
I spoke to someone on the phone about making payment arrangements. I get paid Fridays. You tried to charge my account in full today, overdrafting my account. A payment was already taken out of my account. So I don't understand how I can still owe in full. Only $87 was returned the last time. Wtf
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Review
#1592859 Review #1592859 is a subjective opinion of poster.
Reason of review
Problems with payment