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I am a local pilot and occasionally need to cash checks in this city. As a member of USAA, I do not have a local branch to perform this service. Today, I stopped into a different branch than the one I had gone to before only to be treated very rudely by two of their...
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1.7
#1095338
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was told they would work with me on paying a behind loan, then lied about the amount so they could drain my bank account. i called to see if we could still work something out and basically just got bitched at and could not get a word in edgewise. I also asked why the...
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Anonymous
Anonymous

Lied about first payment daye to intentionally set into default so no chance at paying off early. Lied about charging checking account even though they say they are working w...

I didn't like
  • Whole experience of getting lied to about a solution
#1077468
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I called check smart because they tried pulling the money out of my account, due to something that went wrong with my son's insurance I've had to pay for his seizure medication out of pocket. Medication that cost $300. I called corporate and spoke to a regular rep, and...
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#1005374
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Checksmart Loan Review

Checksmart
#753507
1.0
Details
Corprate and retail store customer are rude Adam the corprate customer service manager is a ***. Thry get rude with you and lie aboutvthings they have previously said. I WILL BE CONTACTING BBB
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Customer service
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Checksmart Loan Review

Checksmart
#678401
1.0
Details
2 years ago I was dealing serious personal issues things improved financially so I paid off the debt Checksmart said I owed now there are no records that. I paid them the collection agency has closed down the lady from checksmart corparate was extremely rude
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Loan Review

Checksmart
#627885
1.0
Details
Don't fall for there loans.they tell you lies on the phone then when u get there they tell you you need more papers
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Checksmart Loan Review

Checksmart
#558542
They are the worst the employees are not very bright And not very nice
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I got a payday loan of $400 but with the fees the payback amount was close to $600. When I went in to make my first payment they told me cash only but they had an atm (for my convenience) and the fee was outrageous to use it. So I payed less than I wanted to because...
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1.0
#892462
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Checksmart Corporate is absolutely horrific!! Not only are the employees there VERY RUDE, but they are also extremely uneducated! I have been hung up on multiple times when dealing with the so called "managers/supervisors". Every time you call in with an issue or ...
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Anonymous
Jade

Check Smart is a RIPOFF!!!! I had a loan for $500. I'm ending up paying $300 in interest. Watch out for the two months to pay back your loan. Every time I would pay more on my...

#888170
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They attempted to do the same thing to me where they submitted the check to my bank account which caused me to get an overdraft fee so what I did was I called my bank and told them to stop check smart from trying to take out of my account so whenever they attemp to...
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Anonymous
Anonymous

Its in the contract. Pay on time and no check will be deposited.

1.0
#770896
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I took out a loan back in Jan. I paid it off on time. Since that time I have received calls asking if I needed another loan, I declined. I get a call on Oct 22 almost 10 months after I paid it off saying they never received my payment for my Jan loan. I was told if I...
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#722288
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I RECENTLY YESTERDAY WENT TO APPLY FOR A LOAN BECAUSE I HAVE A METRO PC PHONE THEY NEEDED "DETAIL" OF MY ACCOUNT SO I WAS TURNED AWAY I HAD EVERY OTHER ITEM AND MY PHONE SO I AGREED AND RETURNED WITH DETAIL OF MY ACCOUNT ONLY TO FIND THAT THE IGNORANT AND MOST...
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Anonymous
Anonymous

So you paid for a phone but not food. That doesn't seem too smart to me. Are you sure you can wipe your butt?

1.0
I didn't like
  • Whole company
#722131
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I called the store and spoke with nycole the manager and ask her questions about the loan I was asking about I had taken out a loan before and was paying it back and asked the manager could I please take out addition 100.00 the manager was nasty and rude and spoke to...
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5.0
I didn't like
  • Nycole manager
  • Corporate reps
#663775
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I have been using CheckSmart for years. The staff in the stores are friendly, informative and kind. Their Corporate office is the exact opposite! I have always paid my loans on time without any defaults or issues. Recently I went into my local store to payoff my loan...
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Anonymous
Anonymous

I had pretty much the same experience with the corporate office. I will never use this company again. They treat their customers like they are a dredge on society and that we ...

I didn't like
  • Corporate reps
#649311
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