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I am writing to make a complaint about the service at the Checksmart on McKinley in Mishawaka, Indiana. For some reason "our" store changed its hours from 24/day to opening to 8 am!

This is so inconvenient for many who prefer to go before work or before shopping etc. When they finally open there are 2 clerks and a line around the building!!!! I have waited in line for 30 minutes!!!!!

I've tried to do my shopping first then going to your store....same difference-another long line and too few clerks. I can understand not being open 24 hours, but it would make more sense to open at at 6 AM for the convenience of your customers!!

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Checksmart Pros: Payday loan.

Checksmart Cons: New hours, Number of employees, Long lines and wait time ---new hours.

Location: Mishawaka, Indiana

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