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Summary of Checksmart Customer Service Calls

182 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
03:09 AVG CALL DURATION
4% ISSUES RESOLVED

Customers Contact Checksmart to Ask about:

Payments and Charges:

  • “Transaction”
  • “Schedule a payment”
  • “To pay off bill”

Request for Information:

  • “Loan question”
  • “To see how much my loan is”
  • “Checking on status of current loan”

Account:

  • “Old account”
  • “Log in info”
  • “Pass due balance”

Cards:

  • “They took to much money off my credit card”
  • “Because I was at one of your business and asked about my card if it was active. The guy said yes but I put money on the card and can't *** do anything. I was supposed to go out of town and couldn't because of you guys.”

Staff:

  • “Customer service”
  • “Terrible customer service”

Employment:

  • “About my pay check new job”

Website/ Application:

  • “To see if my application went through”

Other:

  • “Someone made a loan using my ssn on June 2018”
  • “About my loan”
  • “Of an understanding”

Checksmart Rating Stats

1.6 out of 5 stars
based on 50 reviews
See all 113 reviews

Rating stats

  1. 34 reviews
  2. 7 reviews
  3. 5 reviews
  4. 1 review
  5. 3 reviews

About Checksmart

Top 5 Checksmart Products

Prepaid Card

Top 5 Likes about Checksmart

Payday loan

Top 5 Dislikes about Checksmart

Whole experience of getting lied to about a solution, Whole company, Misinformation, Corporate reps, Nycole manager

Summary

CheckSmart is one of the leading account day loan and check cashing stores in the United States. It was founded in 1987 and since that time has provided a broad selection of services in order to meet customer's needs the best. The first store was opened in Columbus, Ohio and specialized predominantly in cash checking service. The company has been successfully growing for almost 20 years and nowadays has stores in Michigan, Kansas, Arizona, Florida, California, Virginia, Indiana, Kentucky, Ohio, Utah, and Missouri. The majority of stores are open seven days a week with opportune schedule and some of them are even available 24 hours a day.

Checksmart reviews and complaints

Checksmart is ranked 101 out of 1155 in Loans and Mortgages category

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Checksmart Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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