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Thanks to the complete lack of service that my mother-in-law just encountered, CheckSmart Findlay just earned their first review. A couple weeks ago, my mother-in-law whom recently moved here from Texas needed to wire money from her bank to a Findlay western union...
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Company wrote 0 private or public responses to the review from Apr 20.
1.0
#1237575
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Checksmart - Awful

Was asked twice for my personal information when I've already loaded my insight card before.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Mar 19.
#1214118
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The corporate office for Checksmart is terrible to deal with. They will not work with you no matter what your financial situation is. I was on a payment plan for two payments for my next upcoming paychecks. I paid half of what I owed due to the payment agreement I was...
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Company wrote 0 private or public responses to the review from Mar 12.
2.1
I didn't like
  • Whole experience of getting lied to about a solution
  • Misinformation
  • Corporate reps
#1208458
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Checksmart - The WORST business practices Ive encountered in a long time!

Absolutely ZERO email, text, phone calls..instead you yanked $400 out of my account within 24 hours
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Mar 02.
#1201150
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Call the police! Checksmart are Thieves!!

They took $250 out of my account and when I called and asked for a supervisor the rep started acting like he couldn’t here me, until I disconnected the line. My bank said this is fraud and will investigate my claim. I don’t nor have I ever done business with these people!
Company wrote 0 public responses to the review from Feb 28.
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
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Website
#1200164
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I was at the whitehall location and i wanted to fax some very important paperwork after two attemts and two different fax numbers the paperwork didnt go through i was refunded my three dollars and the young lady gave me 1sheet of paper with the reason why it didnt go...
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Company wrote 0 public responses to the review from Feb 23.
#1196342
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Checksmart - Fraud

They sent a check to cash with my bank even though i was on a payment plan! The manager lied, the staff lied biw my account is over drafted 385 dollars! Im filing a dispute with my bank in the morning
Company wrote 0 private or public responses to the review from Feb 21.
1.0
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Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
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Website
#1194834
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This place is a joke. I have a buisness account there so I can cash buisness checks. I choose to use this method because I can use it as a tax write off. I’ve been cashing checks there daily for the last 9 months. Went in a few days ago with a 700 dollar checks and...
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Company wrote 0 private or public responses to the review from Feb 11.
1.3
#1187676
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Checksmart - Rules and Regulations are being broken. CSFA

This has been the worst experience. I will be getting a lawyer due to fact of harrassment. The girls at the office had no problem. But the people in corporate needs to revisited the laws and rules that these companies must abide by to keep operating. All those laws and rules are being broken. We all fall short but if someone has made a ptp on their acct. Then give that person a chance.
Company wrote 0 public responses to the review from Jan 31.
1.0
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Customer service
Diversity of Products or Services
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Reliability
Value for money
Website
#1179831
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They took the payment of $55 out of my bank account, but then kept calling several times a day so I finally was able to call back and find out what they wanted. They said they tried to take a payment or $230 from the bank but it didn't go through. I asked WHY they did...
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Company wrote 0 public responses to the review from Jan 29.
1.0
I didn't like
  • Misinformation
  • Whole experience of getting lied to about a solution
#1178570
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