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Checksmart called to let me know i could get an extra $635 added on to my account loan. They called me. I was told to go to the alma school and university branch to speak to " angie". They had me fill out a new application, called my bank for a confirmation of direct deposit from social security disability every 2nd wed of each month.

I told them i only needed $200 for truck tires. Just before i was to receive my cash, the "man" behind the counter told me i would have to pay interest up to that date on my existing loan, and it was the first i had heard of it. I didnt have the $64 so rather than take it out of the cash i was to receive , they told me they couldnt help me. I had to ask for my drivers license and when i got home , 18miles away in Apache Junction, they called to tell me they had forgotten to give me my registration, would i come and get it. I told them i couldnt afford the fuel, would they send it to me. The lady, marrisa, i think, told me it would take longer that way and said ok, please send it. She refused telling me she wouldnt, not that she couldnt, send it.

I was preparing to switch my.title loan from presto to cashsmart, but no way in *** with people so difficult, uncooperative and unfriendly.

Instead i will pay off my loan and warn everyone and anyone i know to avoid checksmart.

Gerald M. jacobs

461W. Apache Trail

#94

Apache Junction, Az

623-208-****

BBB will also hear of this.

Reason of review: Problems with payment.

Location: Apache Junction, Arizona

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