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I have a medical situation and called to resolve a loan with payment arrangements, the csr was so rude. I explained to her I have cancer will be receiving std and she informed me I had to pay at least half the balance with the first payment.

When I told I could not because of other obligations and obviously not receiving my full paycheck, I was told she was putting me down as a failure to pay, and not willing to make arrangements. Karma is a real b@&& and will get her one day. Is this really how you want to treat people? These people are horrible and have zero compassion.

She told me I should put her loan ahead of my mortgage and vehicles. Really?

Product or Service Mentioned: Checksmart Customer Care.

Reason of review: Poor customer service.

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