Product: Checksmart Customer Care Clear all filters (10 of 10 reviews match)
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I am a local pilot and occasionally need to cash checks in this city.As a member of USAA, I do not have a local branch to perform this service. Today, I stopped into a different branch than the one I had gone to before only to be treated very rudely by two of their...
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1.7
Product
Checksmart Customer Care
#1095338
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I have a medical situation and called to resolve a loan with payment arrangements, the csr was so rude.I explained to her I have cancer will be receiving std and she informed me I had to pay at least half the balance with the first payment. When I told I could not...
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1.1
Product
Checksmart Customer Care
#1032164
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I was just spoken to very rudely- angrily, and hung up on by a customer service representive while calling to resolve a loan payment.I was threatened and called a liar. Horrible experience. Horrible way to be treated. Why was I asked to call if nothing would or could...
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1.0
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Checksmart Customer Care
#1031199
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(( I always had good experiences - No Complaints )) I have been going to Checksmart and Garfield Heights since the past 10 to 15 years I never had a problem with them if anything they always helped me. I always pay my bills I get money orders but I never had borrowed...
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5.0
Product
Checksmart Customer Care
#1011554
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Worst customer service ever..employees stand behind the windows carrying on their own conversations while customers wait in line.Hear employees cursing all the times. They take personal phone calls on their cells or work line while taking care of customers.Have...
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Anonymous
Anonymous

Sounds like the kinda place I would like to work.

1.0
Product
Checksmart Customer Care
#991690
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For three months I have had a issue with first Virginia customer service.first I spoke with a lady and we sent up auto pay. Well that didn't happen cause I received a call from a man on my job, about late payment and I explained the arrangement with him, so hw and I...
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Anonymous
Anonymous

There trying to do that to me today I took out a loan of 344.00 2 months ago in which I would pay 45.00 dollars every bi week.I been paying 3 times already now there calling m...

1.0
Product
Checksmart Customer Care
I didn't like
  • Very poor customer service
#986446
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On august 4th, 2016, i went to check smart to pay interest on my loan, and at the counter(with my purse, cellphone and keys on the counter) on of the workers had me move my things over on the counter so a gentleman count type in a code on the key pad.While it may not...
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Anonymous
Anonymous

Check Smart employees are obviously not the sharpest tools in the shed. They call me about an ex friend who gets loans thru them on a regular bases and never pays any of the ...

Anonymous
Anonymous

Most Checksmart Stores have only one "pin pad debit machine" at one Teller Window. Customer enters pin into key pad and moves back to his Tellers Window to finish the transact...

3.0
Product
Checksmart Customer Care
#894676
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i have been cashing checks with this company for years on the simple fact I hate banks.I cash quite large sums $4,000 to $6,000. But every time I come in it's like the first *** time they have seen me. I have to constantly remind them of the special rate I have to cash...
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Product
Checksmart Customer Care
#858859
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Checksmart - One employee takes too long even when just making payments,!

#1070812
Same employee, Mary Ann at southland store middleburg hts. Been there ample time now, no matter what service you do she runs into problem! Don't want no one to lose job,but COME ON!!!!!!!
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Checksmart Customer Care Review

#485138
Empollee gave me the wrong adress twice talk to a manager who treat me like *** then said I was bligerent to my boyfriend and hung up on me! End of story bad customer care unprofessional and has no idea what they are doing!
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