Anonymous
map-marker San Bruno, California

They won't work with me, they are EVIL!

I have had an account with them for years, well in the ;ast couple weeks my hours at work were cut, forst time in 13 years and i couldn't pay them back. They have made thousdands off me, but needless to say I called trying to fix it with payments and they screamed at me i have been hung up on and just treated like trash! They're calling my 80 year old mother saying I was supplying fraudulant (sp) items, WTF dude seriously and they won't leave her alone but they won't help me either. I would have ate out of garbage cans before I borrowed money from there had I known if something happened it would be like this!!! Oh and they keep tacking more on GRRRRRRR What is wrong with these people???????
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Loss:
$866
1 comment
Guest

If this is one of those payday loan types of places, of course they are going to want their money, when it is due. Just because your hours were cut, doesn't mean they don't want their money.

Anonymous
map-marker Portsmouth, Virginia

Beware of these crooks!

The interest rates is unbelievable you borrow $500 you get $495 and then you end up paying back $800. They are a RIP OFF! Don't even bother speaking to the corporate office because they are as nasty and rude as the manager at the Western Branch location. Don't bother making a payment arrangement with them because they will garnish your check anyway. Once I pay my loan back I will NEVER do business with them again. Unfortunately, I needed the money because someone hit my car and I had to pay an $500 deductible. Do whatever you can to get your resources somewhere else. Because dealing with this company you will end up in more debt than you started. They government needs to shut them all down. RUN! RUN! RUN!
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Loss:
$500
Derrin Fio
map-marker Portsmouth, Virginia

Access My Bank Account w/out notification

I have been with this company for over 3 years. Going to them when I needed extra money.

This year has been particularly difficult due to an illness in my family. I was paying them and keeping in touch to let them know when I could pay. The last couple of phone calls the person in collections and their manager yelled and yelled and yelled at me because I was late paying. So I told them payday is in couple of days and I will catch up the $96.63 that is owed on a $396.63 balance.

Now it is 1 day from payday and they accessed my bank account and took the $96.63 without my knowledge. Needless to say, it has thrown my bank account in overdraft. My advice to you is do anything and everything you can not to use this service. I never ducked their phone calls, I always let them know what I could pay and let them know that my family member lives 150 miles away and it has been a life and death situation.

But now it has gotten better and she is healthier but not heal, I will be able to catch on payday, 1 day away.

Again, do not use this service it is ran by ruthless, heartless people, who I hope one day will not need their own service. Remember, their name is also First Virginia.

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5 comments
Guest

When you owe a company money, it doesn't matter how many ill family members you have. You still owe the money.

You either make the payments on time or else they yell at you. I have never had a collection company or person that I owed money to, yell at me, some of them might act rather "snotty" but as far as raising their voices at me, never, and I bet this company didn't do that to you either. You can't expect these payday loan places to be understanding about who happens to be ill. They are in business to make a profit.

Years ago I used one of these places a few times. However, before going there, I always sat and figured out how much I could afford to have taken out of my next paycheck, and still have enough left to meet the expenses that were necessary out the same pay check. I never borrowed more than $100.00 and paid it back within two weeks. When my late mother was terminally ill, I lived between 150-200 miles away, and I had a big old clunker of a car, that got 10 miles to the gallon on the highway, and I made the round trip every weekend, because I was attending school.

I didn't go in the hole over it, I just didn't eat out, buy any new clothes, etc. Getting up there to spend time with her in the hospital, than spending money on things I might have wanted to. Any money that didn't get used for rent, utilities, etc. went for gas for my car.

The town I lived in didn't have any payday loan places at that time. You make do when you have to.

Guest
reply icon Replying to comment of Guest-644013

I am an employee of this company. I am being anonymous so i have nothing to gain nor lose by posting my comment.

1) you can only borrow up to 500 dollars. 2) you give us a blank check , we fill it out in front of you for 10 % plus % dollars... example 500 would be 555 you would owe us back and you have from 7 days to 30 days to repay , you prepay the WHOLE loan on the date of your next pay as long as it's over 7 days and not over 30 days. 3) so if you leave a check for say 335 because you borrowed 300 how can we go in to your bank account and take out just 50 bucks ???

either we deposit the whole check or make a payment arrangement with you. you don't come in ?? it goes to collection. we have no way to access your account.

4) once you borrow you fall into hole because now you pay back with interest you wait 24 hrs then do it again. you borrow lets say 300 but every time you get paid you pay back 335 how long before those extra 35 dollars catch up to you ?? 3 , 5 , 7 times ? it eventually will.

.. 5) you signed a contract stating what I just wrote .. no surprises. 6) this is the last place you go to ...

because ON YOUR NEXT PAY DATE , YOU PAY THE MONEY BACK WITH INTEREST OR WE DEPOSIT THE CHECK AND YOU MAY LOSE 555 ON A 500 DOLLAR LOAN AND THE BANKS OVER DRAFT FEE PLUS THERE GOES YOUR CREDIT. !!

Guest
reply icon Replying to comment of Guest-655019

I appreciate you comments. I was very upset.

We buried our Mother the day before Mother's day. If I have offended anyone at a time when I was at a weak point and wanted a company to understand that the circumstances surrounding me being late on my payment was not frivolous. So again, those of you who think that life will be perfect everyday. Just keep living.

After I have completed the payments, I hope that I will not need their services. But the anger is gone and I wish them a successful business.

Guest
reply icon Replying to comment of Guest-655019

You and your ilk sicken me. You prey on innocent people and make a killing doing it too. Pathetic trash.

Guest
reply icon Replying to comment of Guest-644013

Actually Checksmart is notorious for raising their voices at th customer. I’ve actually heard them yell at a friend of mine. Nice try.

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Anonymous
map-marker Painesville, Ohio

Your company needs to learn what customer service is

This is not directed at the Painesville store this is Corporate's issue. Your company is not customer friendly . You charge and make allot money on fees, and make customers feel as tho they are going to the DMV. When you walk in you hear "we will be right with you" and IF your lucky 25 minutes later your at the counter. For the amount of money I pay you in fee's you would think you would be treated like an actual valued customer. Your company needs to invest some money in customer service training or Eventually you won't have any.
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1 comment
Guest

I myself am a Painesville customer and this IS directed to the store. I do agree. When yo

u walk in the door you hear, "we will be with you in a minute". The guys and girls are generally cool to deal with. If they could keep good people instead of having new people all the time maybe personalized service wouldn't be out of the question. I like walking in the

door hearing them welcome me using my name instead of treating me like a new customer. I understand that certain things need to be explained at the time of a loan but Im sorry on a reloan i shouldnt have to hear all the rigamarole again. I have heard it once signing the initial :sigh loan agreement papers. They could speed up a lot if you treat repeat repeat repeat

customers as part of the family instead of being nasty behind the window. When I tell you that you can skip all the formalities I say it because you have a line almost to the door and obviously need help. I can recite the rigamarole back to you so save your breath and

everyones time. Just be nice and peraonalize when applicable. Manage the moment. I use Checksmart as a buffer. I am not in a position to NEED them. I can take my FEE money anywhere to be treated like JUST ANOTHER CUSTOMER. If I am treated like I was the otherday again, I will pay off my piddly 200 and go across the street if need be. Sad because I go in just to see the cool service reps. Oh well too bad.

Curiousmerious
map-marker Chesapeake, Virginia

Im just curious

Checksmart keep calling me asking me for my checkings account number. Keep in mind, the loan was already given to me and paid back in full. This occured like 2-3 weeks ago. So why they keep calling makes me curious. I dont know if i give it to them, they can take out money or what. She says they wouldnt, but i dont want to be a full. She says they need it cause i had them my savings account number ( ??? ) at the time of the loan. She also says they can get in trouble cause they were already supposed to have this information. I keep trying to hold out cause i dont know whether to be suspicious or act as if its nothing. Im smart enough to not give my information out over the phone. So what should i do? Give it to them or no?
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4 comments
Guest

No you paid your loan off already why would you give them that info. Let them figure it out.

You did your part and paid. Tell them to stop calling you before you file harassment charges

Guest

I AM AN EMPLOYEE OF THE COMPANY. IF THERE WAS SUCH AN ISSUE ( WHICH IS FALSE ) WE'D ASK YOU COME DOWN IN PERSON. NEVER EVER GIVE ANYONE SUCH INFO OVER THE PHONE.

Curiousmerious

Thanks AMC. Thats what my brother is telling me to do - just dont answer.

I dont want to get them in trouble, but its like if they knew they needed that information, they shouldnt have gave me the loan without it..

I dont know, im just a naturally suspicious person. Thanks again though :)

Guest

I wouldn't give them any kind of extra info, especially your checking account info, and especially if you've already paid the loan back . Now, I can't speak for everyone, but from what you're saying, it sounds pretty shifty to me and your best bet is to just leave them alone since your loan's already been taken care of. You just don't want to end up in bad way with your account or money, so I say don't even pick up the phone

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Kurt Gcy
map-marker Phoenix, Arizona

Check Smart won't stop calling "Anonymously"

This Middle Eastern man who only said he was from "Check Smart" and refusing to identify himself after yelling abusively at me because I requested to know who he was and the nature of his business is still calling numerous times a day from an "unknown" number. My phone has the ability to block but log the the calls as they come in.

I've had some serious financial issues as I was homeless for over 2 years and just recently emerged to an apartment of my own but I don't have and haven't had a checking account for many years. I have prepaid legal and I suspect he will start harassing me from other numbers soon.

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2 comments
Guest

WE WOULD NEVER CALL YOU , YOU MAY GET CALLS FROM THE CREDIT BUREAU OR COLLECTIONS, DISREGARD IT. CALL CHECKSMART YOURSELF OR GO IN TO ANY LOCATION AND ASK TO SPEAK TO A MANAGER AND WE WILL HELP YOU.

NEVER EVER EVER GIVE INFO OVER THE PHONE.

THAT IS NOT OUR COMPANY REQUESTING IT. WE ALREADY HAVE YOU ON FILE.

Guest

I would call them directly, 866-354-****, because all their calls are recorded, and when I got calls from them, the number was never blocked. It very well could be a scam, someone trying to pretend to be checksmart and trying to get your bank information or something! Call their corporate and make sure before you give any info out over the phone!

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bjkohli k
map-marker Findlay, Ohio

Checksmart denied that my check cleared and i stood right in front of the lady with my statement

I went to checksmart on Tiffin Avenue in Findlay Ohio at 7:45pm on Thursday August 31st and as soon as Meg the manager looked out and saw me she started cussing and throwing things around because it was getting close to closing time. Then when I went inside to re loan they claimed that my previous check hadnt cleared.

I showed the girl my checking statement and she said that wasnt proof enough!!! Are you freakin kidding me? So if you need a payday loan....GO TO CASHLAND or somewhere you wont get treated like ***!! Meg you will never get my business again.

Sad thing too. I been going there religiously for 2 years!!! Must have been something real good on t.v.

that you didnt wanna miss....some manager. You are ridiculous

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4 comments
Guest

It takes 3-4 days before it clears the account. It's not checksmarts fault its how long it takes the bank to release funds. People never realize the good in checksmart, they always accuse them of being bad people.

Guest
reply icon Replying to comment of Guest-507140

She had a bank statement showing the check had cleared, though.

Guest
reply icon Replying to comment of Guest-507140

Yes you freaking so right. That’s the words I was looking for.

They think everyone is a crook. I totally get it, they ususally get some pretty low people walk in, but that’s the buisness they signed up for. Not everyone is a crook all I ever wanted to do was cash checks there. Never wanted a loan or never brought in a bad check and ended up getting treating like I was a crook of some kind.

Horrible place! The more I think about it the more I hate them.

Guest

I had the same issue, they said it was "pending" and didnt know if it would clear!

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Neener Yjn
map-marker Louisville, Kentucky

Checksmart Overcharged My Account

I took out a loan, and for reasons beyond my control I realized my paycheck wouldn't be in my account on time to cover it. I called to let Checksmart know I would be in to pay my loan with cash the next day.

I paid my loan off in full, and they handed me a receit, no check. I was very uncomfortable with having paid my loan and them still having the check I wrote. Had they taken the time to tell me that I wouldn't be able to get my check back, I definitely wouldn't have paid in cash, but since i di have to pay it off late, I was trying to do the right thing and pay my account asap.

So, of course they "accidentally" send the check through my account as well.

They then inform me that it will take up to 48 hours until my money is returned. In the mean time, I do not have any money to buy gas or food, and I have several other prior transactions come through my account that eventually cause me to overdraw and I am charged banking fees. Checksmart would not help me get my money any faster, even though I made it clear to them that I had 3 children and no money. They also refused to reimburse my overdraft fees caused from their inproperly chraging my account.

Of course, all of this was my fault and if I had more carefully read the 3 front and back pages I signed when taking out my loan, I would have known this could happen. Thanks Checksmart, you have taught me a lesson, and it has cost you my business, and hopefully by reading this, many other's business as well.

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4 comments
Guest

I went to pay my loan a week ago Friday . I went the ATM to get money my acct was NSF.

Check mart sent my check to the bank. Now my acct. has a negative balance. I've been calling for the last four days.

The manger keep telling me they put the money back in my acct . Just check my acct. it's still not in there. This is the worst payday loan.

:( I don't need to hide my location. Pissed

Guest

Yes.....it was cash!

Guest

*** above obviously works for check smart. I

just went in to pay $400 on my sisters account and they refused to accept it. These "legal" criminals should be put out of business!

Guest

that's a lie once your check is paid in the system there is no way to send it thru again,because it's paid out,if you don't like the business go to a bank and see if they'll give you a loan w/bad credit and no credit check... doubt it

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Tysha Bga
map-marker Suffolk, Virginia

First Virginia Payday Loan

Because of a family emergency I had to get a payday loan. Though I already know they are a ripoff I had to do what I had to do.

I received a phone call on Friday saying my payment was due. Since it is easier to pay on the phone then go to the local store I agreed to pay over the amount due(I paid $280). For some reason on the same day they took the initial amount due as well (Amount due was $229). Now we are looking at $500 versus the original amount I agreed to pay.

When I called customer service, they have no record of my $280 payment and sent me to a manager. Now, I can clearly see that my account has two transactions for the same day from these people. When I questioned the manager why they would continue to call and request a payment over the phone if they would take it electronically he accused me of talking over him and tried to cut me off. Anyone has the potential of being rude, especially when involving their money, but I was NOT rude in any since or shape of the word.

Then when I asked for his supervisor I got the 'he's in a meeting' story. Moral of the story, don't agree to make payments over the phone if you are ever so unfortunate to have to deal with a payday loan company. Their customer service department is obviously trained to deal with irate people so that when someone calls and isn't rude, they don't know how to act. First Virginia is the biggest rip off and has the rudest staff imaginable.

Now I have to pay to get my bank statement, go fill out a form at their store, then wait two days for MY money to be returned to me! Did I miss something here?

By the end of the conversation I was so pissed I had to call him a not so nice word and hang up. Somewhere I was really not trying to go.

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Loss:
$229
16 comments
Guest

Same thing here. Even though we have never missed a payment this has happened 3 times.

Roger Iqi

If you want real legal advice on what to do about some of these issues, contact me at wedingtondd@***.com and/or visit legalshieldassociate.com/wedingtondd

Guest

Do not borrow, even if you think you have no other options. I made a payment and have no more due for two weeks and the NEXT DAY they are calling me about my next payment as if I haven't paid.

I told them this is harassment and doesn't make me even want to pay, it makes me want to sue for harassment! WTF!

Guest

These people had the nerve to call my mother and say I commited fraud and that they are going to put a warrant out for me!! So I called them highlu pissed and she said since they coulndt get ahold of me that is commiting frau lol these ppl are ridiculous!!!!

Guest
reply icon Replying to comment of Guest-430281

If this happens to you it's illegal. Threaten to sue them in small claims court and they will likely settle because they know they did wrong.

Even if they don't settle, it only costs you $25 - $50 max and you can sue for each infraction they are dumb enough to incur. Read up on the FCDPA/Fair Debt Collection Practices Act and the TCPA/Telephone Consumer Protection Act. GOD help them if you can catch their butts violating both!

They will owe you more money than you owe them and YOU can force them to pay. Be sure to be as nasty to them as they are to everyone else :) Best of luck!

Guest

i've been with these people for a long time (unfortunately, because of finacial reasons) and have NEVER had a problem. If you choose to use ANY payday loan association, expent to pay the interest.

If not, borrow from a relative.

Good luck on that one. If you're here, your relatives don't trust you either.

Guest
reply icon Replying to comment of Guest-403613

You, madam are a rude individual.

Guest

I haven't had any payments since I try to stay up to date and pay on time. My issue with First Va is they give you these pissy little referral cards to give to potenial customers, ok I did and suppose to receice a $20.00 referral fee credit on my card for each person which were three.

The moral of this story is, get this I personally escorted each refferal to First Va and they used me as their refferal and they told me I could not receive the fee in person they had to bring in my card before I could recive the credit, excuse me @#%@* since when have in person not been better than a paper card. To this date I'm still waiting on my fees.

Can someone direct me to the corporate office, oh by the way noone in the store knows where the office is or how a customer can contact them. They funny.....

Guest
reply icon Replying to comment of Guest-356043

all they needed was the card number. Ive gotten my money everytime.

The only time you dont is if your account isnt in good standing...

soo... idk

Guest

Well as far as myself I havnt had any problems. The store I go to is very proffessional and since I make payments on time I have no problems.

I understand that the interest rate is high but banks are higher. They do have program that you can stick with and can be paid off in 6months but you just have to stick with the agreement.

I really feel like if they have to go into your acct to take the funds out then that mean you are not paying your bill. That's jus like your house hold bills if you don't pay it they disconnect you

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Anonymous
map-marker Hollywood, Florida

Checksmart

Just good news for anyone dealing with checksmart, I had a loan with them and they lie. I went to a company called destination debt solutions to resolve my payday issues, as they work with pdls all the time.

Scott called the very first day I was late, and lied thru his eye teeth. He claimed falsely that they do not work with debt settlement companies. I informed him they do and quit the conversation. He began harassing my references, namely daughter and co workers.

I hung tough ignored his calls, reported him to cfsa. The calls were nonstop and I never answered. This continued for a month and 16 days. On 11/16/10 dds and checksmart came to an agreement, much to Scott's dismay.

He proceeded to call all day on the 17th until 5:07pm. At 5:36 the agreement was faxed to checksmart from debt settlement company, and the calls have stopped. So the good news is hang firm hang tough, call them out on the lies, which they are trained to lie. Find a debt consilidator and run from payday loans.

I Can't believe that even after the agreement was signed sealed and delivered Scott still tried to extract payment from me. Hang tough chin up and tell everyone you know about this shady company, I am.

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9 comments
Guest

A check my wife wrote to a Clinton Woodall on 9/18 and processed by Checksmart. The Check # was 4511 for $35.00.

It had been VISABLY changed and cashed for $85.00 which later put us in overdraft at our bank.

This check should never have been acepted for cashing when it is obvious that it had been altered. I have reported this to the Sheriff and may even seek an attorney if it is not cleared up by Checksmart.

Stacey B Uhw

:sigh allison, i took down the number of destination solutions and called the immediately. Many consumers get stuck in the payday loan cycle and when times get hard they start to borrow and borrow.

Checksmart local office is always nice to consumers but the Corporate Office has called me after 5pm on the weekdays non stop and they refused to acknowledge a faxed letter that I had a payee on my account handling now. Its easy to put the blame on the payday loan company but we all have laws protecting our consumer rights as well and these pertain to the fair debt collection practices act and creditor harassment laws as well. True that the employees have to make a living like us all but they probably are making lots of money working for these payday loan companies and the owner of Checksmart is making a killing. So the best way to get out of debt is to avoid payday loans or loans period.

Save and spend less, if you dont have the cash to pay for it then it is better to not buy it at all and just save up enough and buy it later. I came upon hard times as well but the only way I will ever get out of debt is to increase my income, save it and just stop spending or borrowing at all.

If everyone realized that all payday loans as far as the interest charged preys on people with no credit, poor credit, disabled, lower income, or people who just want an easy loan without a credit check or people with higher incomes who just dont want to deal with banks or credit unions then stay away from Checksmart or any payday loan or loan period. Budget your money, live within your economic means, save or invest your money wisely and decrease spending would alleviate a lot of financial troubles we experience with these companies.

Guest

Dave sounds like a big mouth know it all, I too am on the road to being debt free and carrying the full load of my debt, just with assistence, and a great support team helping me. Looks like Dave is either a checksmart yes man or is stuck in a pdl cycle he may need to get out of. Hey Dave the readers want to know are you a checksmart yes man?

Guest

Sorry Dave, My father god rest his soul taught me to be nice to idiots and animals, and I presume you are human, the latter applies. I never kick small dogs,or cats, so I shouldn't be mean to a ***. I live by the rule animals should be pitied, so I am sending you mine.

Guest

No dave they are now paid off in full ahead of schedule, and much quicker than I could have done it myself. Not that you would know this but then those who judge will be judged.

I never intended to walk away and I didn't. So Mr. holier than thou you have a good new year since you are so santamonious and have never gotten so sick you almost died 3 times, and of course you are never late on anything and have sterling credit. And by the way now that my health is 100% after batteling for 2 years, I now work 2 40 hour a week jobs, do you?

are you raising a 3 year old granddaughter? I am. Are you putting a child through college? Cuz I am.

So Mr know it all shut the pie hole, get a life. I suppose you wouldn't have been here if you too were not saddles with payday loans.

Mine kept the food on the table and a kid in college, and bought life saving medicine. So *** me.

Guest

So you skipped out on a loan? You sound like a piece of ***.

Guest
reply icon Replying to comment of Guest-227258

Dave apparently you cant read, this is person didnt skip out theyre paying it off. And checksmart are the pieces of **** robbing people who have no other options.

Guest
reply icon Replying to comment of Guest-640932

And yes there's a typo before you point it out

Guest

What a relief to hear there is help, I called destination debt solutions, and they are helping me. You will be so much happier using them than just rolling the debt over, getting nowhere.

The phone number there is 1-80*-***-**** hit ext 6 to get started, they are so nice, and will coach you on how the lies from pdl places can be countered. No loan amounts to big or too small, thank you anonymous, my holidays will be brighter.

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Blue Szx
map-marker Columbus, Ohio

Don't use Checksmart

Checksmart is the most unprofessional company I have ever come into contact with! Their employees are rude and believe that screaming and hanging up the phone in the middle of a conversation is customer service.

I will never go to checksmart and strongly suggest no one else does either.

My experience was with Dan Perry who works for corporate Checksmart. I don't know anyone who works in a corporate enviroment to acts so childish. I have no idea how Dan Perry got this job because he does not deserve it.

At first I felt bad for him because his job has made him so bitter. After being hung up on the second time I realized that he was probably the short/fat kid in high school who still hasn't got over it yet. Dan, I hope years of treating people the way you were treated when you were younger makes you feel better about your shortcomings.

Maybe one day you will grow up!

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58 comments
Guest

filing a complaint with the attorney generala company like this shouldn't be in business.

Patricia C Jpa
reply icon Replying to comment of Guest-1509856

I totally agree with you I think its awful all the money Check smart collects from ppl. !!

Guest

employee and manager decided that the did not want to service me anymore so they lied about their policies i call three other businesses and the policies had not changed.what makes this even better is that she told me to go to any other place but there.sounds like they dont want any customersso lets make enough complaints so they dont have any businessabout to start a petition and a blog about this particular branch asive never been treated so poorly by a business in my entire life.

Guest

I also had an experience with this Dan Perry. I was trying to get informed and all he cared about was collecting and wouldn't listen. Very rude and I'm not the one who stiffed them it was someone else.

Guest

My identity was stolen, i got a letter from lawyers trying to sue me for the amount that i owe. I went to a branch to clear it up, since they take pictures of the customers, i was able to explain that it wasn't me who cashed checks there, and it was cleared up.

I was told to call corporate office and got hung up on. I think it was Dan Perry.

Guest

Checksmart took over $700 out of my acct without my permission! They were only supposed to take $254.

When I called and faxed my information to get my refund I had the displeasure of speaking to Chad in the refunds department who is the rudest person I've EVER come into contact with in my life. I will NEVER deal with this so called company again.

Guest

Funny people complain, yet you enter the business because YOU need assistance :)

Guest

Here's the ownership and corporate information:

James Frauenberg II, President

His son is also an executive

Diamond Energy is also a partner

It is a privitely held company

Address: 7001 Post Road, Suite 200, Dublin OH 43016

Phone: 614-798-****

Fax: 614-798-****

I sugeest anyone that has had or does have an issue with Checksmart flood their mail box, phone line and fax line with their complaint over and over again completely locking up their systems.

I doubt James Frauenberg II cares if his employees are rude. I'm sure he's well aware of it and in fact greatly supports it. This kind of behavior is trained from the top down.

File compliants with your state's Attorney General offices, the Better Business Burea, and any other agency you can think of to get this kind of business put out of business legally in your state and across the country.

If you happen to live near Dublin go in to the office in person with a video camera and record your complaints and conversation with them----or call them from your cell phone and let them know you are taping the conversation and then send the recording to the Attorney General, the BBB, and even credit reporting agencies as evidence.

Unfortunately it's not against the law to be rude but it is against the law to not communicate with you (i.e. hang up on you) if you are trying to work with them in a professional manner and they do nothing on their end to reciprocate but yell and hang up.

Guest
reply icon Replying to comment of Guest-581986

Don’t worry it won’t be long they will force companies like this out. People will do whatever it takes to survive, so they run to the easiest thing they can think of.

That’s why you see one in every block. What they are doing is practically illegal, so if anyone has a payday loan out they don’t have to repay them legally speaking. If I was to ever get a payday loan I would pay them back in whatever amount of time that was comfortable to me. There’s nothing they can do.

Well they can call and act like they are able to, but that’s about it. Read the law people. Know your rights. These places are vultures and treat people horrible.

You would be better off finding a loan shark if it was legal. Get it?

Guest

I went there to cash a check because my bank was closed, and the check that was wrote to me bounced, so they called me threatening to take me to jail, and their calling the police...OMgoodness Next time I will wait until my bank opens..

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