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1.9 Based on 22 reviews
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  • Customers like
    • Good 1
    • Payday loan 1
  • Customers don't like
    • Whole company 3
    • Corporate reps 2
    • Nycole manager 1

On august 4th, 2016, i went to check smart to pay interest on my loan, and at the counter(with my purse, cellphone and keys on the counter) on of the workers had me move my things over on the counter so a gentleman count type in a code on the key pad. While it may not make complete sense how it is written out, the moral of thw story is he invaded my privacy by demanding me to move out the way while i was being serviced(in the process of paying... Read more

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I got a payday loan of $400 but with the fees the payback amount was close to $600. When I went in to make my first payment they told me cash only but they had an atm (for my convenience) and the fee was outrageous to use it. So I payed less than I wanted to because Ijust usd the cash I had. Came in two weeks later, paid my remaining balance abd two days later they still tried to pull it from my account. when I called the store they said I had... Read more

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Checksmart Corporate is absolutely horrific!! Not only are the employees there VERY RUDE, but they are also extremely uneducated! I have been hung up on multiple times when dealing with the so called "managers/supervisors". Every time you call in with an issue or question, you get a different answer from everyone you talk to. The supervisor who I spoke with was raising her voice to speak over me, laughing when I was telling her THEIR MISTAKE,... Read more

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I am very angry about your payday loan policy of maintaining a portion on an Insight prepay card. I did not want this. I asked about charges and the teller who assisted my transaction assured me in would not aquire charges to spend my own money. I did pay back my loan before due date as per my agreement obligations, I would expect Checksmart using a third party entity to do the same for their customers. I was charges and will continue to be... Read more

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i have been cashing checks with this company for years on the simple fact I hate banks. I cash quite large sums $4,000 to $6,000. But every time I come in it's like the first *** time they have seen me. I have to constantly remind them of the special rate I have to cash with or them. Then they have to make phone calls to cash my checks. And then ask me what the checks for. How about none of your *** Business. It has become a major pain in my... Read more

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I am trying to pay my loan, i have been dealing with corporate now for 2 hours, you cant even get anything done with these people. They have sent me on a 2 hour circle trying to get logged in to pay them. They obviously dont have their *** together. Never use them.

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I called into the Layton store that I have used before and asked about installment loans. They were nice and explained everything and told me I was approved $800. So I went to CheckSmart in Salt Lake City at 832 West North Temple on my lunch hour and brought all the paperwork they have requested. The lady didn't want to give me a loan for more than $300 then I told her I was pre-approved for $800 and she told me she could only give me $500. ... Read more

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Filled out some paper for them to cash a person check. I put unemployed in the employment section. I signed and dated the temps and policies that if the check was fraud or any misunderstandings that lead to breaking the law that I would pay a fee. I had provided my state ID and ID # written on the application along with my social security number and home address. As well as my mothers and grandfathers phone numbers and home addresses for... Read more

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I am writing to make a complaint about the service at the Checksmart on McKinley in Mishawaka, Indiana. For some reason "our" store changed its hours from 24/day to opening to 8 am! This is so inconvenient for many who prefer to go before work or before shopping etc. When they finally open there are 2 clerks and a line around the building!!!! I have waited in line for 30 minutes!!!!! I've tried to do my shopping first then going to your... Read more

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They attempted to do the same thing to me where they submitted the check to my bank account which caused me to get an overdraft fee so what I did was I called my bank and told them to stop check smart from trying to take out of my account so whenever they attemp to take the money out they will get automatically declined, don't get me wrong I'm gonna pay the 60 dollars back -_- but instead I have to pay for this overdraft fee they caused XD Read more

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