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I have a medical situation and called to resolve a loan with payment arrangements, the csr was so rude. I explained to her I have cancer will be receiving std and she informed me I had to pay at least half the balance with the first payment. When I told I could not...
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1.1
#1032164
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I was just spoken to very rudely- angrily, and hung up on by a customer service representive while calling to resolve a loan payment. I was threatened and called a liar. Horrible experience. Horrible way to be treated. Why was I asked to call if nothing would or could...
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1.0
#1031199
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(( I always had good experiences - No Complaints )) I have been going to Checksmart and Garfield Heights since the past 10 to 15 years I never had a problem with them if anything they always helped me. I always pay my bills I get money orders but I never had borrowed...
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5.0
#1011554
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Checksmart Payday Loan Review

Checksmart
#1028551
I paid my loan back in Feb in my bank is still being bllled 179.00
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Short Review for January 11, 2017, Pc_other

Checksmart
#989065
Don't ever go there .. a ripoff
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Short Review for November 25, 2016

Checksmart
#961153
1.6
I am now at the store on Pendlepike in Indianapolis Ind and it is on Black Friday on of the biggest shopping day ofcthe year and I have been in line for at least 15 min only one person working this store is ALWAYS like this if not that the 2 young men that work here are either flirting with females or talking with each other will not come back ever
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Loan Review

Checksmart
#856071
I am trying to pay my loan, i have been dealing with corporate now for 2 hours, you cant even get anything done with these people. They have sent me on a 2 hour circle trying to get logged in to pay them. They obviously dont have their *** together. Never use them.
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I called check smart because they tried pulling the money out of my account, due to something that went wrong with my son's insurance I've had to pay for his seizure medication out of pocket. Medication that cost $300. I called corporate and spoke to a regular rep, and...
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#1005374
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Worst customer service ever..employees stand behind the windows carrying on their own conversations while customers wait in line. Hear employees cursing all the times. They take personal phone calls on their cells or work line while taking care of customers. Have...
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Anonymous
Anonymous

Sounds like the kinda place I would like to work.

1.0
#991690
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For three months I have had a issue with first Virginia customer service. first I spoke with a lady and we sent up auto pay. Well that didn't happen cause I received a call from a man on my job, about late payment and I explained the arrangement with him, so hw and I...
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Anonymous
Anonymous

There trying to do that to me today I took out a loan of 344.00 2 months ago in which I would pay 45.00 dollars every bi week.I been paying 3 times already now there calling m...

1.0
I didn't like
  • Very poor customer service
#986446
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Talked to a supervisor her name was Aaron. The rudest person I have ever come across, recently involved in a motorcycle accident. Acted like it didn't matter due to I still owed money, just a heartless women. Karma is going to come in full circle an I am sure of that.
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Anonymous
Anonymous

1. When you call a company that you owe hundreds of dollars to, they expect the conversation to relate to the business you have with them. Personal circumstances are irrelevan...

1.0
#959718
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Dont ever get a title loan from these people. I had got a 1500 hunderd loan from them. I paid them 4300 hundred. I had only 3 payments left for only 600. I was 3 months late. Now they say I owe them 2,050. This place will take your money. Dont go ever. That's 6300 for...
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Anonymous
Anonymous

You mean they didnt tell you about any of the rates that would get charged or the fees for being late? Or was it that instead of taking ownerahip of your vehicle when you def...

1.0
#928071
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On august 4th, 2016, i went to check smart to pay interest on my loan, and at the counter(with my purse, cellphone and keys on the counter) on of the workers had me move my things over on the counter so a gentleman count type in a code on the key pad. While it may not...
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Anonymous
Anonymous

Check Smart employees are obviously not the sharpest tools in the shed. They call me about an ex friend who gets loans thru them on a regular bases and never pays any of the ...

Anonymous
Anonymous

Most Checksmart Stores have only one "pin pad debit machine" at one Teller Window. Customer enters pin into key pad and moves back to his Tellers Window to finish the transact...

3.0
#894676
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I got a payday loan of $400 but with the fees the payback amount was close to $600. When I went in to make my first payment they told me cash only but they had an atm (for my convenience) and the fee was outrageous to use it. So I payed less than I wanted to because...
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1.0
#892462
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