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I was talked into filing my taxes through checksmart, they said it would only end up costing me $150 dollars, ended up with all the fees being over $300, on top of that they filed me as making double what I make which caused me to owe several hundred dollars to the state of michigan, Took numerous phone calls and visits to the store to get this matter resolved,I was refunded my money it cost to file but I had to fight tooth and nail for it and only got results when I threatened legal action. After a few weeks of dealing with this my ammendment was filed and as a favor they did not charge me to send it in.....What a joke.

After another month I recieved a letter from the state of michigan saying they could not process my ammendment because it was filed with pages missing. Now I am in the process of getting my ammendment resubmitted which will add another 6-8 weeks before I see my state tax return, I'm praying this is not the case with federal as well.

Location: Middletown, New York

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Guest

So remember how the operate especially in terms.s of honesty differs greatly store to store... There's no oversight from within the company itself until it becomes necessary at which point they often just close the store and play dumb

Guest

I went Check$mart in Newport, KY to file my taxes and to my surprise they were the cheapest and genuinely nice! It's hard to find genuine customer service.

HR Block filied my taxes wrong and most of my return was taken because of the fees they charged! I'd advise anyone to go to Check$mart in Newport, KY!

Guest
reply icon Replying to comment of Guest-1232174

I filed my taxes turbo tax and didnโ€™t pay {{Redacted}}!

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