Checksmart Complaints and Reviews

Had an experience with Checksmart?   Submit review ›
Checksmart
Main address: 7001 Post Road 43016 Dublin Ohio
1-800-837-0381, , http://www.checksmart.com/CommentsForm.aspx?TypeId=6
  • 21+3 mobile complaints
  • $3.9K claimed losses
  • $161 average
  • Show More
Had an experience with Checksmart?
Submit review › Submit review ›

     

  • Aug 26
  • Advertisements and Cons
  • Truro, England
  • Disgusting Customer Service
  • 97

"John" called me today from their Corporate office at 866-354-0567, extension 4021. He left a voicemail for Thomas, a friend of mine. Apparently, Thomas used me as reference without me knowing. I called John back and said to please remove my number from your list. I've asked your company several times in Tennessee to stop calling me, I don't know where Thomas is, and this is not his phone... Read more

Was this review helpful? 0 0

They take forever just to attend you the one on 1st and ft Lowell they don't explain the loan and terms right and than they bug you and call your phone about 3times a week to remind u of ur payment checksmart sucks never going there again Add comment

     

  • Jul 21
  • Loans and Mortgages
  • Impolite Customer Service
  • 103

The folks that work here are very unprofessional. I can hear side conversations that just inappropriate in front of customers. They are not very willing to help and I felt I was a nuisance more than a customer. They are not on top of there game here and feel they need customer service training. I like to see folks that are just like myself but don't treat me like I'm bothering you....DO... Read more

Was this review helpful? 0 0

     

  • Jun 20
  • Cash Services
  • Parma Heights, Ohio
  • Check Cashing Service
  • 1
  • 1
  • 201

To make a long story short I was scammed on craigslist for $1500 but all of this could have been avoided had Checks Mart bothered to do their job. The clerk was suppose to verify the check and when the bank was closed she called her manager to see how else to verify the check and a few minutes later said we were good to go and cash it making me believe the check was at least valid. A few days... Read more

Was this review helpful? 0 1

     

  • Jun 13
  • Loans and Mortgages
  • Indian Wells, California
  • Loan Service
  • 129

At first the employees here were very nice and polite at the main and McClintock office location. I paid off loan with them and had been a customer with them for 3 years. Today was horrible I went in for a new loan and it went through without a hitch the first time well I needed more funds then anticipated. Went back and got asked a lot of questions felt like I was being treated like a new... Read more

Was this review helpful? 0 0

     

  • May 01
  • Tax services
  • Middletown, New York
  • Tax Filing
  • 55

I was talked into filing my taxes through checksmart, they said it would only end up costing me $150 dollars, ended up with all the fees being over $300, on top of that they filed me as making double what I make which caused me to owe several hundred dollars to the state of michigan, Took numerous phone calls and visits to the store to get this matter resolved,I was refunded my money it cost to... Read more

Was this review helpful? 0 0

Empollee gave me the wrong adress twice talk to a manager who treat me like *** then said I was bligerent to my boyfriend and hung up on me! End of story bad customer care unprofessional and has no idea what they are doing! Add comment

The Branch Manager at 35th Ave and Bell in Phoenix is horrible. She does not even know what customer service means and the corporate office plays dumb like they don't know anything about it. Add comment

     

  • Feb 25
  • Loans and Mortgages
  • Dayton, Ohio
  • Loan Due
  • 3
  • 3
  • 111

I was a CheckSmart customer for YEARS. Here in 2014, my health hasn't been the best, therefore I have missed a lot of work. I had a loan due at the end of January, could not pay it. They sent the check to my bank, making my account negative. Now, I receive nothing but harassing call after harassing call. They do not listen to you when you tell them you cannot get called at work. They do not... Read more

Was this review helpful? 0 1

     

  • Jan 27
  • Loans and Mortgages
  • Toledo, Ohio
  • Rude Employees
  • 1
  • 1
  • 115

BAD company, rude employees, stores are not willing to work with you. Do NOT LOAN FROM THEM I was returning their calling and the corp employee, was just rude as ***, I got hung up on, and when I called back, the supervisor acted like he didn't care. I missed some days of work due to snow emergency lv 3 for 4 days, and the company and store didn't want to work with me or give an extension, after... Read more

Was this review helpful? 0 1
 
×
You are reading about Checksmart.
Filing a new complaint about
×