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1.8 Based on 19 reviews
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  • Customers like
    • Good 1
    • Payday loan 1
  • Customers don't like
    • Whole company 3
    • Corporate reps 2
    • Nycole manager 1

I am trying to pay my loan, i have been dealing with corporate now for 2 hours, you cant even get anything done with these people. They have sent me on a 2 hour circle trying to get logged in to pay them. They obviously dont have their *** together. Never use them. Add comment

I called into the Layton store that I have used before and asked about installment loans. They were nice and explained everything and told me I was approved $800. So I went to CheckSmart in Salt Lake City at 832 West North Temple on my lunch hour and brought all the paperwork they have requested. The lady didn't want to give me a loan for more than $300 then I told her I was pre-approved for $800 and she told me she could only give me $500. ... Read more

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Filled out some paper for them to cash a person check. I put unemployed in the employment section. I signed and dated the temps and policies that if the check was fraud or any misunderstandings that lead to breaking the law that I would pay a fee. I had provided my state ID and ID # written on the application along with my social security number and home address. As well as my mothers and grandfathers phone numbers and home addresses for... Read more

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I am writing to make a complaint about the service at the Checksmart on McKinley in Mishawaka, Indiana. For some reason "our" store changed its hours from 24/day to opening to 8 am! This is so inconvenient for many who prefer to go before work or before shopping etc. When they finally open there are 2 clerks and a line around the building!!!! I have waited in line for 30 minutes!!!!! I've tried to do my shopping first then going to your... Read more

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They attempted to do the same thing to me where they submitted the check to my bank account which caused me to get an overdraft fee so what I did was I called my bank and told them to stop check smart from trying to take out of my account so whenever they attemp to take the money out they will get automatically declined, don't get me wrong I'm gonna pay the 60 dollars back -_- but instead I have to pay for this overdraft fee they caused XD Read more

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The shittiest company ever do not get a loan from shitsmart. Add comment

They would not give me a loan after I have been dealing with them several times. I have payed them back every time I was given a loan and always on time. It really makes me upset when they change the way they operate. It's B.S. Add comment

I talked to your customer office with two different people. Both of your customer service assossiates were the rudest people i ever talked to. The people at your blue springs missouri location lied to me and said they would hold my loan until the following day which was december 24th. I talked to them at 9:21 am and was told it could be held. The next day i was then informed that my loan had been sent threw at 8:00pm the same day i talked to... Read more

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Corprate and retail store customer are rude Adam the corprate customer service manager is a ***. Thry get rude with you and lie aboutvthings they have previously said. I WILL BE CONTACTING BBB Add comment

Corporate employees are extremely rude, and unprofessional. I called to find out when my loan would hit my account. They couldn't give me an exact date, and kept repeating themselves which was very frustrating. Then proceeded to get an attitude and hung up on me, when I asked why they couldn't give me an answer. I contacted my local office who cleared up the situation right away. Pretty sad when your corporate staff is more incompitant then the... Read more

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